Shipping and Returns policy
Shipping
We ship all orders using Royal Mail. Once your order is processed, it will be dispatched via the following Royal Mail options:
Standard Shipping (Royal Mail Tracked 48) - 2-4 day delivery after dispatch, - £2.99 or FREE on orders over £50
Express Shipping (Royal Mail Tracked 24) - 1-2 day delivery after dispatch - £4.99 for all orders
Orders are typically dispatched within 2–3 working days. You'll receive an email once your order is on its way!
Order Amendments
Once an order for earrings is placed, we are unable to make changes, including modifications to items, shipping addresses, or cancellation requests.
This is because our fulfillment process begins immediately to ensure your order is shipped as quickly as possible. We kindly ask that you double-check all details before completing your purchase.
Return policy
For the safety and hygiene of our customers, we do not accept returns or exchanges on earrings unless the item arrives defective or you have received an incorrect order.
This policy ensures that all customers receive earrings that are brand new and unworn. If your item is faulty, please contact us within 7 days of receiving your order, and we’ll be happy to assist you.
100% irritation-free. That’s our promise
Our earrings are made with hypoallergenic materials, perfect for sensitive ears. But if you experience any irritation, simply contact us within 30 days and we’ll gladly issue a full refund. Your comfort means everything to us.